Thank you for giving us a nice holiday during our stay. Everything is good, and the weather was the best when we stayed, which was more
important, unfortunately you can not do anything about this. Just one suggestion, We have to draw the attention for the staff at the reception, they should be always welcome us facing or ready for any requests from the clients. We had to always call them whilst they are sitting at the
desk looking at computer desk top.
Answer from hotel:
Thank you for your stay with us and for the great review. We are happy you enjoyed your stay and had good weather. We are sorry for the inconveniences regarding the reception staff. We will discuss it and be sure, to pay more attention in the future.
It would be our pleasure to welcome you back.
Kind regards from Zermatt
Your Parkhotel Beau Site Team